With a vision to make home care affordable and worry-free, In Home Personal Services was founded in January 2004, by Michael A. Collura. He started working with his mother to provide quality care to seniors who wanted to live in the comfort of their own homes.
Michael says that at In Home Personal Services not only are we providing care for seniors, veterans, and those with disabilities but we are also making personal connections, building relationships, and giving our clients the chance to maintain their independence.
“We understood early on the challenges facing many seniors and their families when it came to aging and the desire to maintain a safe and independent lifestyle in the comfort of one’s familiar surroundings.”
In Home Personal Services was formed to bring home care tailored to meet the individual needs of every client. The mission of the company is to ensure the client and their family receives the highest level of quality care. And this is because of the effort and expertise of Michael, In Home Personal Services has grown not just in its native State of Illinois, but throughout the United States.
THE MAN BEHIND THE BRAND
Michael A. Collura is a successful entrepreneur and versatile leader with strong business development and marketing skills. He is spearheading the rapid growth of In Home Personal Services as President & CEO. He is also the President & CEO of Bowes In Home Care, Inc.
Michael A. Collura is very active in the business, but he will be the first to tell you, he is the least important person in the greater machine of the business. He has brought about new and innovative practices, business
development concepts and wholly original ideas that not only propel the brand forward but make an impact
in the lives of others and the care that is delivered. Yet, he stills refers to himself as “the least important person in the room”.
JOURNEY SINCE THE INCEPTION
The Journey In Home Personal Services has been exciting and gratifying since inception. These past 15+ years have been filled with the daily joy and enrichment of knowing they have made a difference in the life and livelihood of countless people. It has been a true honour to have been the chosen provider for so many years by so many individuals and their families. The team is excited that the franchise system to bring our proven model across the United States is being so well received and the interest has been in such high demand.
AFFORDABLE AND EFFECTIVE SERVICES
In every aspect of the business and the industry, In Home Personal Services has set out to ensure they not only do it right, but they do it better. The team has turned challenges into opportunities, obstacles into new paths forward and taken what was a ‘cookie-cutter’ based industry and built the In Home Personal Services brand to represent something better…something more. Here are the major services offered by the company:
Around The Clock Flex Care
From your morning rituals to your evening routines, we are there to support you!
- Rise & Shine
- Tuck-In Care
- Safety & Comfort Check
- Medication Reminder
Hygiene Care
Personal hygiene cleanses the body and soothes the mind. We keep you feeling refreshed!
- Safe Showers
- Dressing Assistance
- Incontinence Care
Lifestyle Care
We will help you around the house from meal preparation to keeping your home comfortable!
- Meal Preparation
- Light Housekeeping
- Laundry Service
- Companion Care
- Personal Care
- Pet TLC
Going Places
From daily exercising to assist with running errands, we keep you moving!
- Active Exercise
- Pharmacy Pickup
- Shopping Assistance
- Destination Assistance
Speciality Services
- Alzheimer’s Disease
- Congestive Heart Failure (CHF)
- Heart Disease
- Diabetes
- Dementia
- Post-Surgical
- Stroke / CVA
- Post Hospitalization
- Parkinson’s Disease
CURRENT SCENARIO, CHALLENGES, AND OPPORTUNITIES IN FRANCHISES SECTOR
“Franchisors have a new challenge. What defines a “proven business model”? The COVID pandemic crippled so many systems nationwide, even a few of the biggest brands across the globe, it is now something to pause and consider. Is your model or the business you are buying into truly “proven” anymore? We are and we can stand firm on that as we were never ordered closed, turned customers away and were deemed essential during the most critical times for so many in need of care. We were on those front lines, we adapted, and we grew from it. Not everyone can say the same”, stated Mr Collura.
HURDLES ON THE WAY
Michael A. Collura shared, “Like any business, we faced our share of challenges, it is part of the process. The good news is we learned, adapted and have built a proven system so our franchisees do not have to make those same mistakes, missteps or fall short of an opportunity because we have gained that wisdom and experience since 2004.”
THE SECRET BEHIND THE SUCCESS
Very simple! The company has only approached the business in one way, to have a genuine desire to care for the elderly. It is in every fibre of everything we do. Not just a clever tag line, a true meaning in the nature of what they do every day.
MOTIVATING CREATIVITY AND INNOVATION IN THE WORKSPACE
Leadership. Teamwork. Empowerment. Trust. There are so many talented individuals here that to hold them back would be a disservice. The In Home Personal Services team has shared, listened and developed so many of the ideas, comments and feedback they receive that have propelled themselves forward in new directions and improved upon processes and care initiatives that others have not even yet begun to realize.
ACHIEVEMENTS AND MILESTONES
In Home Personal Services has appeared in magazines, had recognition by organizations as a top-quality provider, even ranked as #1 in the nation for a franchise opportunity and has been part of countless discussions as a quality care provider. The only “achievement” that matters and the one they are overwhelming loving to see is that of the clients themselves. They do not publish many of these as they are often too personal and too sentimental to cheapen by using as an advertising campaign. But those of us here at this company know all too well the impact they make and that is the entire “award” they will ever need.
THE ROAD AHEAD
As an industry the In Home Personal Services team is planning to expand exponentially as the need for change in healthcare around the world was made perfectly and tragically obvious to us all in 2020, we were not ready as a society for COVID. Now we all must decide how to move forward in a pandemic world. Good news, In Home Personal Services, is already there and well ahead of that curve with new Acute Home Care programs, strategic clinical relationships and more training, readiness and preparation than ever before. The world will face down this virus and the In Home Personal Services team will stand firm to its mission and vision. It will evolve and overcome.
