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Home Asia's Most Passionate Women of the Year 2024_Cover
Jenny Toh | Certified Positive Psychology Practitioner| River Life Coaching | Prime View Magazine

Empowering Introverts Embrace their Inner Strengths: Jenny Toh’s Journey in Coaching and Training

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True strength comes from acknowledging the need for change and having the courage to act on it. Each moment of courage moves us closer to the life we envision.” – Jenny Toh.

Jenny Toh is a globally recognized positive psychology practitioner and an ICF-credentialed coach who focuses on helping introverts embrace their inner strengths. Jenny has dedicated her coaching career to empowering introverts to thrive by teaching them to harness their natural abilities in ways that align with their values and strengths.

As the Certified Positive Psychology Practitioner of River Life Coaching, Jenny continues to empower individuals to excel in their personal and professional lives by providing personalized learning strategies that promote growth and development.

The Key Inspiration Behind Pursuing Professional Training

When Jenny first considered the idea of training as a coach at the end of 2018, she was determined not to enrol in just any course. She wanted to undergo a rigorous and credible training program that would equip her to be a masterful coach, fully committed to making a real impact. Her strong work ethic, combined with a background in law, motivated her to seek a pathway that matched her dedication to excellence. This is why Jenny obtained her coaching credentials with the International Coaching Federation, the global standard-bearer in coaching ethics and effectiveness. This significant step has not only facilitated her growth but also laid the foundation for River Life Coaching, a space where introverts can thrive and feel seen.

The Crucial Role of Faith in Jenny’s Transition from Law to Coaching

Jenny’s shift from law to coaching in 2019 was deeply rooted in her faith; it was a response to what she believed was her calling for this chapter of her life. This decision required immense trust and courage, developed over time, and was supported by her belief that her purpose was to encourage and uplift others. This sense of purpose shaped her coaching philosophy, which she calls the River model. In this model, the flow of life reflects how well the values and decisions align. This approach allows Jenny to coach introverts to navigate their paths authentically, helping them discover deeper meaning and build a legacy that resonates long after their journey ends.

Jenny’s Advice on Making a Significant Career Shift

Transitioning from a structured, highly procedural environment to a dynamic and nuanced coaching field was challenging. One of Jenny’s greatest lessons was learning to redefine what success means and embrace the uncertainties that came with it. As a “recovering perfectionist” and planner, she had to let go of the need for control and focus instead on her intrinsic motivations.

For those considering a career shift, Jenny advises them to gain clarity on why they want to make the shift and ensure that their decisions align with their strengths and values. This is especially important for introverts. Visualize how your unique qualities—such as deep listening and thoughtful leadership—can create a profound impact in your new role.

The Key Fulfillment in Coaching 

Jenny’s fundamental purpose has always been to help people discover their better selves, whether through resolving legal problems or empowering clients in coaching. Unlike the transactional nature of legal work, coaching is profoundly personal and transformative. The most fulfilling moments for her come when she witnesses introverts finding their voice and strengths or achieving a balance that once felt out of reach. To her, success is reflected in clients’ growth, self-awareness, and newfound confidence. It’s about guiding them to recognize that their quiet power is their greatest asset, enabling them to contribute meaningfully in a world that often overlooks quieter strengths.

The Impact of Positive Psychology in the Coaching Practice

Positive psychology shifts the focus from merely surviving to truly thriving, a concept that aligns seamlessly with Jenny’s mission to empower introverts. She utilizes the PERMA-V model, which stands for Positive Emotions, Engagement, Relationships, Meaning, Achievement, and Vitality, as a framework for sustainable change. Through customized exercises and deep reflection, clients can leverage their innate strengths, building resilience and fostering a purposeful life. “My goal is for clients to walk away with a mindset that celebrates progress and maintains a steady current of growth, much like a river flowing towards fulfillment”, emphasizes Jenny.

Introverted Leaders, Making an Impact in the Extroverted Business World

Introverted leaders have unique strengths, including deep listening, empathy, and analytical thinking. Jenny coaches these leaders to understand that impactful leadership is not about being loud, it is about being profound. By embracing their authentic style— and focusing on genuine connections and strategic thinking—they can lead effectively without trying to imitate their extroverted counterparts. One of her favourite reflection prompts is: “If you hold yourself back from sharing your thoughts and ideas, what benefit are you depriving others of?” This encourages introverted leaders to recognize that their contributions are essential and valuable.

The Significance of Technological Evolutions Amid Remote Culture

Starting River Life Coaching during the height of the COVID-19 pandemic underscored the crucial role technology plays in connecting with clients. It allowed Jenny to reach individuals worldwide, offering flexible session formats and an easily accessible library of resources. While in-person meetings hold irreplaceable value, technology has enabled her to provide consistent support and create a coaching experience that adapts to her clients’ needs. This is particularly beneficial for introverts, who may find comfort in virtual spaces.

Keeping Human Connection at the Core Amid Digitalisation

Jenny believes that human connection must be intentional, whether in person or through a screen. She prioritizes presence, active listening, and open-ended questions that encourage introspection. This approach ensures that clients feel heard and understood without judgment. For introverts, who may find comfort in deeper connections, this approach affirms that they are not alone in their journey. Jenny is committed to maintaining the authenticity of these interactions, enabling every client to feel valued and truly seen.

The Future Roadmap of River Life Coaching

In the next five years, Jenny envisions River Life Coaching as the global leader in coaching for introverts—a dedicated space where they can realize their full potential. She aims to expand services to include group programs that foster shared learning and community, as well as workshops focused on positive psychology and resilience. Additionally, she plans to develop a comprehensive library of online training programs centered on flourishing and personal growth, accessible to introverts worldwide. Jenny is excited about upcoming speaking engagements where she will share the powerful narrative of introversion as a strength, challenging stereotypes, and inspiring individuals.

Creating A Legacy as a Coach

Jenny aspires to leave a legacy of empowerment where introverts see themselves as capable, whole, and powerful. She wants River Life Coaching to be remembered as the place where individuals can unlock their potential and embrace their unique strengths with confidence. Ultimately, she wants coaching to be recognized not just as a service but as a movement that demonstrates people’s worth and equips them to lead fulfilling lives. Jenny’s message is simple: You are enough, and taking the first step toward change is the beginning of a journey to thriving.

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