Square Consulting has always focused on getting the best of the services for its clients and getting more out of its businesses in the quickest possible ways.
In the modern business world, the demand for business consultants is going up. These consultants work for a defined scope of work as an advocate for their client in achieving their goals through the design and implementation of various facilities and management systems.
With 5,000+ trained employees, 1,93,674+ served customers, and 12 years of consulting expertise, SQuare Consulting has pioneered in business expansion and franchise management consulting. The foundation of the firm was taken by Rohan Bhatt- CEO, Square Consulting, with a vision to deliver innovative consulting services for the Hospitality, Franchise & Brand Services Industry, supporting the overall performance and sustainable growth of Businesses Locally, Nationally and Globally.
The company supports clients across different industries ranging from small start-ups to national and international clients with large scale operations to grow and reach their true potential from their initial stage of incubation stage. Headquartered in Gujarat, SQuare Consulting has always remained close to being more committed towards giving a better environment to businesses so that it can reach up to in order to achieve great results in business.
THE MAN BEHIND THE IDEA
A Franchise & Hospitality Consulting professional, Rohan Bhatt is the main guiding force behind the exponential growth of Square Consulting. He has led the setup, expansion and franchising part of various brands like Namak Shamak, Pizza Swag, Heist, Singh Saaab Di Rasoi, etc.
His acute sense of retailing and hospitality and his innovative restaurant support and development systems make him an integral part of the team showing the company’s commitment to the core values of any business.
THE INFANCY STAGE & SERVICE PORTFOLIO
The basic idea of SQuare Consulting was to be able to help businesses perform better with ideas and implementation practices for real-world solutions that help businesses grow. The core vision of SQuare Consulting was to assist businesses in finding solutions to their problems and that became the company motto as well: Problems meet Solutions.
Square Consulting deals in three major verticals: Hospitality, Franchising and Retail Consulting for businesses across industries. They consider themselves a cross-industrial consulting platform rather than a consulting firm in it. They have actively been enablers rather than advisors and that makes them different from most of their competitors. They believe in actual solutions that deliver results for their clients.
OVERCOMING THE HICCUPS
At the initial phase, the Square Consulting faced a lot of rejections from the market with traditional businesses that were either hesitant or ignorant of the whole concept of consulting services which were an external person saying that he can help them out, this mistrust was the reason for a lot of influence on the organization growing as a company into who they are and what they represent.
Then there was the problem of sustenance of the company in itself and the availability of the core consulting team both had to be managed. This is what made the initial years extremely difficult and challenging. All the services and the diversification that has been executed at SQuare has been the result of the sheer will to survive and thrive. This is the reason why even after 12 years it remains resilient and works towards a better future with the strongest of resolve.
A GLIMPSE OF CONSULTING INDUSTRY
The current market is undergoing a metamorphosis, and it is this evolution of the market as well as the transition into a more transparent and open-ended market that will mark the coming decade in India. Adoption of dynamic nature of the consumer expectations and finding the core competency are two major ways to get success in the industry. Though, current market is facing a challenge to bring value to the high expectations driven consumer-centric market. The current age is the age of convenience and value, the businesses that give these two things to the consumer prevail and the rest of them perish.
DRIVING FORCE BEHIND COMPANY’S SUCCESS
Rohan explains, “The biggest factor, in my opinion, is the will to understand the end consumer and the aspirations of that consumer. If you look at the last decade of start-ups and businesses in India, there has been a huge increase in passion-driven businesses. I have also believed in the need for something to happen and being ready to give the necessary contributions to the same.” “Winners always have a reason to win; Losers usually end up with excuses.”
CREATIVE AND INNOVATIVE WORKSPACE
As an entrepreneur Rohan considers it as priority to induce creativity and innovation in everything. For this, there is a quarterly business review and performance review system at the company, where each of the project executors and core team is brought together and operational feedback and systems analysis is done for the projects and performance review and discussion is done with the core team.
THE CUSTOMER-CENTRIC APPROACH
Customers are the lifeline of any business and in the words of Mahatma Gandhi- a customer is the most important visitor at Square Consulting.
“We believe in the customer-centric approach. Our evaluation of the customer experience does not end at the gathering of feedback data alone, we also make sure that the feedback is analyzed, evaluated and incorporated in the training program of our projects that are done from time to time,” asserts Rohan.
ROAD AHEAD
India is one of the most exciting markets in the world and has a tremendous amount of untapped potential lying right in front of us. The power of this massive market is misunderstood and misinterpreted in the past, as a consulting company SQuare Consulting is looking to empower its clients with the vision, discipline, and passion that they share for their end consumers for a glorious future.
Business consulting has always been known to talk about book-based concepts and theories, we believe in a practical approach that delivers value to our projects. I believe in the fact that One Right Consultant is better than a THOUSAND wrong advisors,” Rohan Bhatt wraps up.
