Stephen Roche: Helping Organizations Succeed

With the intent of helping those in crisis mode, Cloud Services Solutions, Inc.’s mission is to help companies manage the ERP purchasing process from cradle to grave. Cloud Services Solutions provides global advisory services for clients to measurably improve the performance & efficiency of their ERP ecosystem. It serves the global market with offices in the Americas, Europe, Asia, and Latin America.

Utilizing cost-effective ERP application solutions, and strategic consulting services, Cloud Services Solutions, Inc.’s clients improve their performance and processes and increase efficiencies. This includes higher education, government agencies, and commercial clients. Stephen Roche, the CEO of the organization often says, “We sat in your seat. We are former Directors, CIOs, CHROs at global Fortune 500 companies. We understand the frustrations; blown budgets, project-stalls, understaffed and overworked.”

Under Stephen’s leadership, the organization’s goal is to remove all the guesswork within ERP Cloud Systems by providing an ecosystem that improves all aspects of any business organization. Stephen and his colleagues ultimately cut down on the time involved in the investigation, selection, and implementation process by dealing only with vendors that fit their clients’ needs. In addition, the firm advocates for its clients, through vendor sales and negotiations allowing them to save thousands of dollars.

Providing Cloud ERP for Every Need

Stephen and his team provide Cloud ERP for essentially every area of need including financials, human capital, implementation and/or upgrade, and management and planning. From start to finish, Stephen’s company handles the selection of vendors, the facilitation and implementation of clients’ ecosystem, and any necessary training to ensure they understand the ins and outs of the new Cloud ERP.

With the Vendor Assessment Matrix, the firm successfully removes emotions from the vendor selection process. Its experience has taught it that when selections are made based on facts, not emotions, clients save both time and money. The company’s product-agnostic approach enables it to help its clients select the correct products for their unique needs.

After 20+ years of experience on ERP projects costing $5M+, Cloud Services Solutions’ trusted experts have developed 10-steps that companies need to follow to have a successful ERP rollout. The company’s proven system for integration of your needed ERP cloud solution is time-tested and optimized to save you time and money.

Serving Clients Proactively

Cloud Services Solutions serves a variety of clients across the globe including the Americas, Europe, Asia, and Latin America. The firm’s international team of ERP experts enables it to meet the needs of the clients in both a proactive and comprehensive manner.

Stephen believes clients choose to work with Cloud Services Solutions because it takes a holistic approach to human capital management. Stephen and his colleagues help their clients walk through the entire process, from choosing the right software to selecting the best implementation partner. This level of service and expertise translates into cost and time savings for the clients of Cloud Services Solutions.

When the Pandemic Happened

One of the biggest challenges Stephen, and his team have faced, over the last few years, has been the worldwide pandemic, which has touched almost every aspect of not only their business but commerce on a global scale. While it’s been challenging to navigate the restrictions, Stephen has found, that Cloud Services Solutions’ business; and its team, are very resilient, and has adapted to the changes well.

Another unforeseen challenge the firm is closely monitoring is what people are calling the “mass resignation”. For what many find to be a complete mystery, people are resigning from their positions in high numbers. And it’s not just a select group of people. It’s people from many different industries with different levels of seniority. While Cloud Services Solutions has not faced this challenge internally yet, the company leadership is proactively keeping their eyes on the phenomenon.

A Good Team is Key

Cloud Services Solutions’ team is essential to the success, of itself and the client outcomes. When Stephen looks for new candidates to join his team, he requires at least 10 years of global experience. And with offices across the world, Stephen’s international team can serve a variety of cultures. While competitors might find this challenging, Cloud Services Solutions find that its international presence and attention to detail from a cultural perspective give the company a competitive advantage.

Daily, the firm utilizes the talents of its staff to be the best possible advisory experts and client advocates possible. Stephen likes to think of Cloud Services Solutions as an insurance policy for its clients and when recruiting, he desires to build his team with the best and brightest individuals who bring experience and excitement to the fast-paced company.

Future Roadmap

Looking forward, one of Stephen’s primary points of focus this year is expansion into the European and APAC regions. As the pandemic is slowly receding, he and his team have seen many projects that were put on hold, start to resurface. So, they have begun re-engaging with clients and talking about resuming their projects.

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