Creating the Future: Smita Pillai Drives a Humancentric Approach

Meet Smita Pillai a visionary leader with over two decades of global experience in global learning, development, inclusion, and innovation across multiple industries. She excels in leading inclusive culture, innovation, and diversity efforts, delivering business-focused innovation results in complex, multi-cultural, and matrixed corporate environments, as well as agile, fast-paced settings.

The Early Years: An Incredible Experience

Smita was born and raised in India. She went on to live and work in 5 countries before finally settling in the United States in the life sciences industry. With her background in global marketing and social research, she had an incredible experience traveling and learning from cultures worldwide.

The Key Inspiration Behind Joining Regeneron

Regeneron is a science-first company. The pandemic highlighted societal disparities, especially in the healthcare sector, more than ever. With the lack of trust in medicine, science, and humanity at large, Regeneron stood out for Smita as a company that truly practices what it preaches in terms of doing good. Her inspiration to join the company came not only from its co-founders but also from the CHRO and her global colleagues who work tirelessly in the fields of science, medicine, and people to make a meaningful difference.

Embedding DEI in the Company Culture

Regeneron’s DEI Strategy is based on the company’s values, which shape its distinctive culture and integrate DEI across three main pillars: Better Workplace, Better Science, and Better World. Smita and her team believe in a leader-led model for DEI and have established a robust governance model to support their strategy at all organizational levels. This model promotes leadership accountability and defines specific outcomes to progress toward their objectives.

Crucial Leadership Qualities to Drive Meaningful Change

Smita firmly believes that to drive meaningful change in DEI on a global scale, inclusive leadership is crucial. This involves recognizing and appreciating diverse viewpoints, fostering a culture of inclusivity, and being dedicated to continual learning and advancement. Leaders need to demonstrate empathy, courage, and willingness to challenge the existing norms. At Regeneron, the team embraces a leader-led model for DEI, supported by a strong governance framework that enables leaders to be accountable for progress. Additionally, adaptability and proactive policymaking are crucial to addressing the varied experiences and perspectives of employees.

Addressing the Challenges in Fostering Inclusion

To tackle the obstacles of fostering inclusion in a global organization, it is important to promote cultural competence and encourage open dialogue about cultural differences. Smita believes in creating an environment where all employees feel respected and valued, regardless of their cultural background. Her global experience has given her a deep understanding of diverse cultural norms and values, which she leverages to foster inclusion. Additionally, Smita advocates for decentralized approaches, ensuring that individuals making daily decisions about hiring, promotions, and workplace culture are equipped with the necessary skills and knowledge to advance DEI initiatives effectively.

Strategies to Ensure Effective DEI Efforts

Smita implements strategies that extend beyond race and gender to encompass all aspects of diversity, including age, disability, sexual orientation, and socioeconomic status. At Regeneron, DEI efforts are grounded in the company’s values and are integrated into the organization through the lens of three pillars: Better Workplace, Better Science, and Better World. The company also uses advanced analytics and AI to identify and address biases in hiring. It is not just about race and gender; it is about so many other dimensions, including disabilities, neurodiversity, cultural background, and language. Diversity, equity, and inclusion truly bring Regeneron’s culture to life.

Mentoring the Future Leaders

Smita inspires future leaders by sharing her own experiences and the impact of DEI on organizational success. She encourages leaders to prioritize DEI by integrating it into their professional journey and demonstrating its value through their actions and decisions. Her professional journey, which includes living and working in many countries, has provided her with a wealth of experiences that she shares with the next generation of leaders. She also emphasizes the importance of adopting a competency-based approach to DEI, which helps transcend political and ideological divides.

Collaborating with Biotech Leaders

Smita collaborates with other leaders in the biotech industry by participating in industry forums, sharing best practices, and advocating for collective action on DEI issues. She believes in the power of collaboration to drive systemic change and improve DEI outcomes across the industry.

Keeping the DEI Strategy Aligned with the Company’s Mission

Regeneron’s DEI strategy is closely aligned with its mission of ‘Science to Medicine’ by promoting diversity in scientific research and development. Smita and her entire team ensure that DEI principles are integrated into all aspects of the company’s operations, from hiring practices to product development. Their commitment to doing well by doing good is a key driver of their DEI strategy. They also emphasize the importance of tying DEI to competencies to ensure alignment with universal principles of fairness and inclusivity. From a cultural perspective, the firm aims to foster a culture that leads to science. This means having people who can challenge, are curious, can ask the right questions, and create psychological safety.

Overcoming the Obstacles

Smita has faced several challenges, including resistance to change and the need for continuous education and awareness. However, these challenges also present opportunities to engage employees in meaningful conversations about DEI and to develop innovative solutions to promote inclusion. Additionally, navigating uncertainty and responding to social, political, and global events are critical areas that require agile and proactive strategies.

The Road Ahead

Smita’s long-term vision for DEI at Regeneron is to integrate and elevate the work and embed it into broader talent development, culture, and innovation efforts to create a workplace where all employees feel valued and empowered to contribute to the company’s success. She plans to achieve this by promoting inclusive leadership, fostering a culture of belonging, and implementing comprehensive and inclusive talent and culture initiatives.

The Evolvement of a Chief Diversity, Equity & Inclusion Officer

Smita believes that the role of a Chief Diversity, Equity, & Inclusion Officer will continue to evolve to address emerging DEI challenges and opportunities. This may include leveraging technology to enhance DEI efforts, addressing new dimensions of diversity, and promoting global collaboration on talent, culture & innovation efforts. AI offers promising opportunities for enhancing these efforts, such as advanced analytics to identify and address biases, enhancing accessibility through tools like real-time translation and voice recognition and building opportunities for talent development through AI based tools.

Emerging Hurdles and Their Solutions: Smitas Take On

Some of the emerging challenges include the need to address intersectionality and the impact of technology on DEI. Organizations can prepare by staying informed about DEI trends, investing in continuous learning and development, and fostering a culture of innovation and inclusion. It’s also important to regularly audit AI systems to ensure fairness and accountability.

Advice for Organization’s DEI Journey

Smita advises organizations to start by understanding their current DEI landscape and identifying areas for improvement. It’s important to set clear goals, engage employees at all levels, and be committed to continuous learning and improvement. Additionally, companies should focus on developing strategies to effectively respond to social, political, and global events, and adopt a competency-based approach to DEI.

Philip J Mani: A Visionary Leader and Guiding Force behind Schmalz India’s Remarkable Evolution

Philip J Mani, Managing Director at Schmalz India, stands out as a trailblazing leader in the business world. He began his journey with Schmalz India in 1999 as a Sales Manager and then moved through different roles from sales, project management, construction, and reporting. Today, he is spearheading Schmalz India to newer heights with his dynamic guidance and innovative approach. His business success has been a testament to his distinctive leadership and unwavering dedication to creating a difference in the industry.

This article provides some insights into Philip J Mani’s journey from a modest beginning to becoming an industry pioneer, his key strategies, and future plans.

Schmalz India: Evolution and Expansion

Schmalz India came into existence in 1999 in Hyderabad, bringing an unparalleled array of Vacuum Gripping and Handling Systems. After a few years, the company shifted to Pune to set up the manufacturing unit. Later, it fully occupied the space and established its production and sales unit.

Initially, the company focused on localizing vacuum left-handling systems in India and manufacturing for the local industry. Gradually, it moved to the international market and started exporting its products to Germany.

Schmalz India is thriving in new business segments with Binar and Palamatic. Palamatic holds great expertise in all aspects of handling solutions and it was acquired in 2022 by Schmalz India. Additionally, the company also acquired Binar Handling AB and its four subsidiaries in Europe and Asia, to strengthen its industry reputation in ergonomic handling technology.

The company has started manufacturing a huge number of handling systems, including sizes beyond their standards. They have standard systems up to two tons, but they also make systems that are five or ten tons in weight-only capacity. It has been a thriving path year after year, including the year when there was COVID.

The Key Inspiration Behind Joining Schmalz India

Prior to joining Schmalz India, Mr. Mani was working in Dubai. Upon returning to the country, he got the opportunity to become a part of Schmalz India. He was particularly inspired to join the company due to its fascinating products.

At that time, vacuum handling was still a new idea. The companies he visited could hardly believe in Schmalz’s ability to manage a vacuum twice, which was a significant accomplishment in itself.

The Product Portfolio

The company’s primary offering in the Vacuum Automation business unit includes individual components like suction pads or vacuum generators, complete gripping systems, and clamping solutions for holding workpieces. In the Handling business unit, it offers innovative handling solutions for industry and trade with vacuum lifters and crane systems.

The Key Differentiators

Schmalz India is the most trusted manufacturer of Suction Cups, Vacuum Generators & Vacuum Gripping Systems. Its service excellence is another key factor. The team always stays focused from the initial stages of engagement with the customer to ensure that they are giving them the right solution.

“We do not just sell a product to make a sale; we sell the right solution to them. What every company wants is that whatever product they provide in the market, the same should be supported after the sale in the background for a long duration, which is extremely important“, the leading man says

Fostering a Friendly and Flexible Work Culture

Schmalz India fosters a positive work culture with a five-day working schedule and flexible office timing allowing employees to maintain a healthy work-life balance and spend more time with their families. Throughout the years, the HR team organized varied employee engagement activities, which helped employees grow together as a team.

The “Secret Sauce” Behind Mr. Mani’s Dynamic Leadership

According to Mr. Mani, “Leaders should always work hard, smart and be determined in the work, ensuring that as they work, they should also respect and take the people with them along with them. Leaders should be able to recognize the right people under them. This is the reason why I always like to have long-term employees.”

The Core Values at Schmalz India

The team at Schmalz India remains at the forefront of industry evolution with its innovative approach, consistently developing new products by anticipating industry needs ahead of time. In addition to product innovation, they also focus on maintaining good relationships with the employees. Because of the inspiring leadership and distinctive work culture, more than 75% of the employees at Schmalz India have been with the company for over a decade.

Overcoming the Hurdles Along the Way

Mr Mani believes while there is much discussion about numerous companies entering the Indian market, in reality very little progress is made on paper. Therefore, the majority of the market is dominated by multinational companies that have already established their presence in the country.

A decade back, many companies entered the Indian automobile like Volkswagen. However, they could not grow and expand their business here. Besides, the economy itself is not booming. These are the primary factors that are restricting the growth of the handling industry.

The Newest Technological Integration

In handling, there is a new technology called Greco. Inspired by lizards, this unique material mimics the ability of lizards to walk on walls. Lizards have a special layer on their hands and legs that creates a vacuum, allowing them to adhere to surfaces, even when they are slightly rough.

Presently several organizations are studying this technology to understand if it can help handle processes of different types of workpieces, such as handling a tomato without damaging it.

Giving Back to the Community and Environment

Schmalz India strives to safeguard the environment. It has already established itself as a 100% positive energy company in Germany. Besides, the company has recently installed solar panels in India to manage 30% of its total energy consumption from solar.

Additionally, Schmalz India participates in a variety of CSR initiatives, where they support child education by providing them with computer labs. They have covered a total of five schools. They have also made mechanical engineering labs and vacuum technology for engineering institutes.

Achievements and Milestones: Success So Far

Schmalz India’s journey has been truly remarkable, marked by multiple awards and accolades recognizing its innovative products. The company has been honored with the ‘PUNE BEST EMPLOYER BRAND AWARDS 2023,’ which recognizes its dedication to employee development and positive work culture.

In 2011, Schmalz India successfully expanded their manufacturing facility in India with almost 300% of the production. Two years later, they opened a new handling system production facility very close to their existing premises.

The Future Roadmap

Schmalz India is moving in different directions to accomplish its 2030 goals. Currently, the company is actively diversifying into software development and design. It is providing design services to the parent company.

Schmalz India’s manufacturing handling systems are locally available in India. Further, it is working to localize a lot of other components to cater to this local development and growth. The company has recently taken over Palamatic to move into the hygiene sector. It provides equipment for the hygienic handling of processes, including bag and carton handling.

Nitin Patel: A Business Tycoon Behind Gujarat’s Biggest Cotton Bales Company, Axita Cotton

this article, we are sharing the tale of one of Gujarat’s biggest producers and exporters of cotton bales. It is paving the way for sustainable and carbon neutral farming method.

Yes, it is none other than a leading enterprise, Axita Cotton Limited, which is renowned for its unique vision to revolutionize the cotton industry by emphasizing quality, innovation, and sustainability. Based on the highlights from a conversation with the visionary leader, Nitin Patel, we have crafted this exclusive success story to celebrate the venture’s contribution to the industry.

Axita Cotton: At a Glance

Under the guidance of the highly regarded and visionary leaders Nitin Patel and Kushal Patel, Axita Cotton has grown from a small-scale enterprise to a prominent player in the cotton industry worldwide. Their initial focus on producing high-quality cotton has expanded to include a comprehensive range of services from cultivation to distribution, driven by a commitment to excellence and customer satisfaction. Bangladesh, China, Taiwan, Indonesia, and Vietnam are Axita’s main export markets.

The strategic decisions driving Axita Cotton’s growth and success have centered around continuous innovation, market diversification, and strategic partnerships. They have maintained their competitive edge and adapted to their clientele’s evolving needs by making strategic partnerships, increasing the scope of their offerings, and investing in state-of-the-art technology.

Mr. Nitin Patel’s Inspirational Journey

The leading man behind the venture, Mr. Nitin Patel, is a seasoned professional with over 25 years of expertise in the cotton industry. Since the company’s inception, he has served as a promoter and managing director. He has also been positioned as Chairman and Managing Director of the company.

Nitin Patel actively participates in managing, planning, and executing the production process to accomplish the desired goals. Since his appointment, he has been in charge of the company’s overall business operations and is the driving force behind all corporate decisions.

About Mr. Kushal Patel

Mr. Kushal Patel graduated with a Bachelor’s degree in Pharmacy from Gujarat University. He became the Promoter and Managing Director of Axita Cotten when it started, and then in 2018, he was reappointed as the company’s Managing Director. With over 7 years of experience in the family business, he has expertise in production, planning, and sales.

The Genesis of Axita Cotton

Before forming Axita Cotton, the visionary leaders, Mr. Nitinbhai Govindbhai Patel and Mr. Amitkumar Govindbhai Patel, began their entrepreneurial journey in 2007 under the partnership firm “Aditya Oil Industries”. It was established to start the production and trade of cotton seed, cotton cake, cotton seed oil, and cotton seed. Following two years of profitable production and sales of cottonseed oil, the company’s founders decided to expand their product line and include maize oil. To do this, they installed machinery for corn oil production on the same plot of land. The company established the cotton ginning and pressing plant in Kadi in 2011 after purchasing the property next to the existing site.

The Purpose-driven Vision and Mission

Their vision is focused on paving the way for sustainable and carbon-neutral farming practices. The company understands its significant role in curbing the impact of climate change and aspires to contribute to securing a sustainable future for all by making efforts to reduce carbon emissions. It further aims to extend its reach and export its ideas, products, and values to more nations.

The mission of the company is to adhere to organic principles and practices in cotton cultivation to promote the overall well-being of farmers and consumers alike.

An Edge Over the Peers

Maintaining a competitive edge in global trade requires a combination of factors, including product differentiation, operational efficiency, and market agility. They actively analyze market trends to foresee changes, stay ahead of the competition, improve the supply chain to increase efficiency, and continuously invest in research and development to innovate their goods.

The Unique Leadership Mantra: Synopsis

Mr. Patel’s distinctive leadership style is characterized by a collaborative approach, transparency, and a strong emphasis on nurturing talent. By implementing an open communication and empowerment culture, he has successfully cultivated a team that is driven and devoted to accomplishing their shared goals. This cohesive environment has been pivotal in Axita Cotton’s journey, fostering innovation and driving sustainable growth. “Resilience, adaptability, and integrity are essential characteristics for successful leadership in the cotton sector. Additionally, a commitment to sustainability, ethical business practices, and customer-centricity are vital for building trust and credibility within the industry,” apprised the leading man.

Significant Expansion and Diversification

The key factors behind Axita Cotton’s expansion and diversification include market demand, technological advancements, and strategic foresight. By identifying emerging opportunities and leveraging its core competencies, Axita has successfully captured new market share, introduced cutting-edge goods, and enhanced its competitiveness.

Axita’s Distinctive Work Culture

The work culture at Axita is more than just a professional environment. Mr. Patel proudly acknowledges, “Fostering a culture of innovation within Axita Cotton is a top priority.” Axita supports cross-functional cooperation, promotes innovation and creativity, and offers resources for research and development. It also actively pursues feedback from stakeholders and customers to pinpoint opportunities for innovation and advancement.

Battling the Challenges Along the Way

Challenges and opportunities are part of the business. Entering global markets presented numerous challenges to the company, such as regulatory compliance, cultural differences, and market competition. However, they overcame these challenges and established a significant presence in critical international markets by conducting in depth market research, forming local partnerships, and customizing their tactics to fit particular market dynamics.

Futuristic Roadmap to Business Expansion

Axita has been honored with numerous awards and accolades over the years. The Cotton Association of India awarded Axita Cotton a Certificate of Appreciation for its kind and unwavering support of Cotton India. The company has been a silver sponsor of the Textile Exchange Conference in Colorado. Overall, the company has been going through a flourishing journey.

Looking ahead, Axita is gearing up for expansive growth. Mr. Patel envisions navigating potential challenges and capitalizing on emerging opportunities in the cotton industry. The company will remain vigilant, adaptable, and proactive. It aims to maintain its investment in technology and research, fortify its strategic alliances, and broaden its range of products to manage risks and capitalize on emerging prospects in the dynamic industry.

The organization’s future aspirations include continuing its trajectory of sustainable growth, driving innovation across its value chain, and positively impacting the industry and society. It also aims to expand its market presence, introduce groundbreaking products, and contribute to advancing sustainable practices within the cotton industry.

Giving Back to the Community

Understanding the importance of supporting the community, Axita is involved in CSR activities on various levels. It arranges seminars in remote villages to educate people about organic farming and sustainable future goals. The team visits villages to support farmers’ families and distributes Education Kit, Medical aid in nearby areas and schools as per the company’s CSR policy.

Fab Brands: Transforming Businesses Since Inception

Headquartered in Portland, Oregon, Fab Brands is a design-centric, award-winning marketing agency passionate about innovation and excellence. Since its foundation in 2009, this marketing agency has blossomed into a titan of innovation, constantly pushing the boundaries of design and strategy. With an unwavering dedication to crafting masterpieces, Fab Brands has earned acclaim for its ability to seamlessly blend strategy, branding, graphics, and web design into captivating narratives that leave a lasting impression.

Catering to a diverse clientele across sectors like food and beverages, agriculture, health and beauty, professional services, and non-profits, Fab Brands works in various industries. Each project undertaken by the brand is a testament to its unmatched creativity and finesse, elevating brands to new heights while captivating audiences worldwide.

Fab Brands’ approach transcends conventional design; it is deeply rooted in collaboration. With an impactful and unpretentious mission, the agency strives to collaborate with its clients to breathe life into their brands, ignite consumer interest, and forge unique identities in a fiercely competitive market.

The Steadfast Leader

Beth Erlendson, the Founder and Managing Director of Fab Brands, brings nearly three decades of marketing expertise to the table. In 2009, Beth launched the FAB Marketing Group, which she later rebranded as Fab Brands to highlight its updated mission of helping businesses grow and prosper with dynamic and inspired branding, visual design, and websites.

Before establishing the boutique marketing agency, Beth honed her skills as a marketing and advertising manager at TriMet, followed by a brief stint at Nike’s Digital Commerce Division.

Fab Brands’ inception can be traced back to 2009 when the market crash rattled the economy. Like many others, Beth faced a layoff in her marketing role at Nike. However, amidst the adversity, opportunity blossomed. As businesses grappled with the downturn, they started downsizing their marketing departments, inadvertently leaving their sales teams without the vital marketing support essential for success. Recognizing this gap, Beth seized the opportunity to establish Fab Brands, bridging the gap between sales and marketing teams while empowering businesses to thrive in challenging times.

Focusing Branding as a Primary Agency Service

Beth and Jim Parker, the Creative Director of Fab Brands, share an extensive background in branding, so it quickly rose to prominence within the company’s offerings. As their branding efforts started gaining traction in the market, other business owners took notice, leading to a surge in demand for a ‘Fab’ brand. Business leaders were drawn to the innovative and impactful brand identities the agency produced, resulting in an influx of calls and inquiries. They also received messages expressing admiration for their work at various businesses, with business leaders attributing it to Fab Brands’ magic and expressing their desire to incorporate that magic into their own companies.

While Fab Brands works very closely with clients to capture their desired design aesthetic, the company is known for an overall signature look and feel that is eye-catching, thought provoking, memorable, and leaves a lasting positive impression. The agency’s strength lies in crafting brands that not only exist but shine brilliantly within their niches. For Fab Brands, it’s not only about visibility; it’s about creating a lasting impression and being unforgettable.

“We cast branding spells on all sorts of companies! Lately, we’ve been whipping up some seriously delicious brand identities for food industry clients. We’re talking about eye catching packaging, mouthwatering promo materials, websites that make you hungry, and tradeshow displays that are inviting and spark interest,” explains Beth.

Unlocking the Transformative Power of Branding

At Fab Brands, Beth and Jim are united by a shared passion: unlocking the transformative power of branding. Guided by their vision, Fab Brands goes beyond logos and guides businesses through a journey of self-discovery, helping them crystalize their vision, value proposition, and core values. This clarity serves as the foundation for a powerful brand identity that profoundly resonates with their target audience.

Fab Brands’ mission is to empower established and emerging businesses to cultivate a brand they can wholeheartedly embrace. Whether a brand refresh or a new launch, the boutique agency ensures its clients enter the market with a strong, engaging, and unforgettable brand identity.

“We love partnering with clients in the food and hospitality industry because of their passion and openness to bold ideas. Together, we get to push the envelope and create something truly special,”- states Beth Erlendson, the Founder and Managing Director of Fab Brands.

Diversity and Inclusion is the Key

What sets Fab Brands apart is its commitment to diversity and inclusion. As a woman-owned business, diversity wasn’t just a checkbox for the brand; instead, it was ingrained in the company’s culture. Fab Brands recognizes the power of a diverse team and each member’s unique perspective. This has proven time and again to be a strength. This dedication to inclusion has undoubtedly shaped the company’s mission and culture in several ways:

Broader Perspective: A team with diverse backgrounds and experiences allows Fab Brands to approach marketing challenges from a wider lens. This can lead to more creative and practical solutions that resonate with a broader audience.
Understanding Target Markets: Understanding diverse demographics is crucial in today’s globalized marketplace. A diverse team allows Fab Brands to better understand the needs and preferences of different target markets, leading to more effective marketing campaigns.
Collaborative Spirit: A culture that embraces inclusion fosters a collaborative spirit where everyone feels valued, and their voice is heard. This collaborative approach can lead to innovative ideas and a more dynamic work environment. We feel so strongly about it that it’s one of our agency’s core values.

Awards and Accolades

Over the years, Fab Brands has received several awards and recognition, solidifying its position as an industry leader. Among its most notable achievements are the prestigious MarTech Awards for Best Visual Design & Marketing Agency in 2023 and 2024, highlighting its commitment to excellence and innovation in design and marketing strategies.

The organization has also been named among Expertise.com’s Best Branding Agencies in Portland, Oregon, from 2022 to 2024, underscoring its dedication to crafting impactful brand identities that resonate with audiences and drive business success.

Additionally, Expertise.com has honored Fab Brands as one of the Best Marketing Consultants in Portland, Oregon, for the same consecutive years, showcasing its expertise and effectiveness in guiding businesses through effective marketing strategies.

The agency’s stellar reputation extends far beyond regional recognition, as Upcity.com has acknowledged it as a Top Branding Agency, further solidifying its status as a trusted partner for businesses seeking to elevate their brand presence and visibility.

Moreover, Fab Brands has maintained a stellar A+ rating from the US Chamber of Commerce from 2022 to 2024, a testament to its commitment to professionalism, integrity, and client satisfaction.

Ethos at a Glance

Under Beth’s steadfast leadership, Fab Brands has been at the helm of numerous brand evolutions with the fusion of innovative design into impactful marketing. With its enduring values focused on being innovative, growth-oriented, customer-centric, and technology-driven, the agency has strived to cast branding spells on all sorts of companies and drive sustainable growth. Recently, it has been associated with renowned food brands to empower them as industry pioneers with a range of services, including visually appealing packaging, mouthwatering promotional materials, websites that make you hungry, and captivating tradeshow displays.

Bala V Sathyanarayanan: The Architect of Innovation

Meet Bala V Sathyanarayanan, Executive Vice President and Chief Human Resources Officer at Greif, a 146-year-old multi-national supplier of industrial packaging products and services.

Mr. Sathyanarayanan started his career in 1991 as a Graduate Engineer trainee at United Technologies and navigated the management chain to own P&L for Otis’s Field Operations in Chennai, India. His illustrious career has seen him in influential roles at renowned organizations such as Coca-Cola, Polaris, Avaya, Hewlett Packard, Xerox, and Balmer Lawrie-Van Leer Ltd.

Academically, Mr. Sathyanarayanan is a graduate of the Advanced Management Program at Harvard Business School. Complementing this achievement, he holds a Master of Human Resources Management (MHRM) degree from Rutgers University in New Jersey, an MBA in General Management from the University of Madras, and a BE in Electronics and Communications Engineering from SVCE.

A recipient of many global awards, Mr. Sathyanarayanan was named among the list of Outstanding 50 Asian Americans in Business (AABDC), Executive of the Year by Columbus CEO Magazine, Top Inspiring Business Leaders of the Year in 2020 by Industry Wired Magazine, 10 Most Influential Business Leaders to Follow in 2021 by CIO Insights Magazine to name a few.

A century-old Company

Established in 1877, Greif is a leading global supplier of various industrial packaging products and services. With strategic locations throughout more than 40 countries, Greif remains steadfast in its commitment to being the highest-performing customer service entity for its global and regional customers.

Greif’s global packaging division supplies steel, fiber, and plastic drums; intermediate bulk containers (IBCs); container liners; closures; filling and reconditioning services, which helps protect and safely transport products worldwide. On the other hand, Greif’s Paper Packaging and Services (PPS) division manufactures containerboard, coated recycled paperboard, uncoated recycled paperboard, industrial and corrugated products, and offers recycling services. In North America, PPS serves construction, paper products, textiles, explosives, automotive, manufacturing, and many other industries. PPS also has a closed-loop system that recycles the brand’s fiber, providing competitive advantages through flexibility, supply security, and sustainability.

Life at Greif

Mr. Sathyanarayanan joined Greif in 2018 as Executive Vice President and Chief Human Resources Officer to create a global workforce capable of effectively executing business strategies and delivering exceptional value to customers. Known for his strategic acumen, Mr. Sathyanarayanan closely collaborates with the CEO, the Executive Leadership Team, the Leadership Council, and the Board of Directors to drive organizational change and envision the company’s future success.

As a dynamic business leader, he goes beyond the conventional approach by constantly motivating and acknowledging colleagues with regular personal recognition. This, in return, boosts employee morale and translates into better customer service and business yields.

Mission and Vision

As the Executive Vice President and Chief Human Resources officer at Greif, Mr. Sathyanarayanan’s mission is to deliver a world-class, diverse, and engaged workforce to help the company deliver its global vision. Mr. Sathyanarayanan’s role is of a strategist, an activist inside the organization who shakes things up and allows it to become more innovative. However, his personal mission as the Global CHRO extends much beyond managing the present; instead, it involves strategically laying the foundations that will ensure enduring global success in the future.

Looking at the Future

Looking ahead, Mr. Sathyanarayanan envisions a future where he can successfully leverage his capabilities to make a meaningful impact by fostering flourishing communities in the various countries where Greif operates. He plans to achieve these goals by focusing on Greif’s executive leadership team’s strengths: open-mindedness, action bias, passion for continuous learning, and the desire to positively impact the brand’s global customers by providing them with legendary customer service through a highly engaged workforce.

Hal Lawlor: Crafting Culinary Excellence

With a strong interest in food service, Hal Lawlor embarked on his culinary journey at 19 as a line cook at Red Lobster. Little did he know that his initial foray into the industry would go on to create a spark that would eventually ignite a remarkable career. He soon became more involved with restaurant management and spent more than two decades with the brand. Hal worked his way into managing multi-unit restaurants and left Red Lobster as the Vice President of Operations. After Red Lobster, Hal held the role of Regional Vice President at PF Chang’s for several years. Eventually, in 2019, he joined Smokey Bones as Chief Operating Officer.

Under his leadership, Smokey Bones was among the first restaurant groups to enter the virtual space, launching two virtual brands in 2019, two ghost kitchens in 2021 and the first fully-digital casual dining drive-thru in 2022. In October 2022, Smokey Bones launched two more virtual restaurants and a virtual food hall concept that made all five of its brands- Smokey Bones, The Wing Experience, Burger Experience, Bowl Market, and Tender Box-available under the same ecommerce umbrella.

In June of 2023, Hal was elevated to President and COO of Smokey Bones, which is not only a testament to his remarkable leadership but also a sign of the exciting future that lies ahead for Smokey Bones.

Bringing a Change

Stepping in as the President, Hal’s focus has been to streamline business operations, enhance frontline execution, and improve the employee and guest experience. This approach aims to identify and implement innovative ways to enhance hospitality and service within the organization, boosting customer frequency and encouraging repeat visitation.

With catering emerging as a prime element of this growth strategy and Smokey Bones’ future success, the company has made substantial investments in building a comprehensive catering department. It also invested in various technology-driven tools to manage the order flow and client base and added marketing support to assist the sales force in their efforts.

“Our guests consist of families and foodies who expect great food and drinks. My focus is to make sure we have well-trained staff to give every guest an experience that will make them want to come back. As one of the country’s largest restaurant chains specializing in barbecue, we want to give guests unique and innovative dishes and reasons to return. There’s a lot to love around our menu. We offer generous portions of meat rubbed with homemade seasonings, slow-smoked and cooked to perfection, and basted in our tasty barbecue sauce,”– said Hal.

Differentiating the Brand

Hal’s leadership has transformed Smokey Bones’ operational aspects and brought innovation to its beverage and bar program that resonates with its esteemed guests. Chef Peter Farrand, Chief Food & Beverage Innovation Officer, oversees the innovation and culinary execution of the restaurant. He focuses on creating new and delicious dishes and keeping up with the latest trends in the food and beverage industry. Chef Peter partners with Chief Marketing Officer, Cole Robillard, to position the brand as a restaurant leader and increase the relevancy and awareness of its protein-powered menu. Additionally, Smokey Bones’ beverage program contributes nearly 20% of the in-restaurant sales, a remarkable achievement in the ever-competitive world of casual dining brands.

Tackling Challenges

In an era when most casual dining brands in the restaurant industry have been battling sluggishly with foot traffic, Smokey Bones acknowledges and addresses these challenges proactively. Under Hal’s leadership, the casual dining brand is making strong efforts to improve and differentiate the guest experience at its 61 locations and simplify its menus by offering smaller, more manageable options. Hal believes streamlining the menu will eventually improve performance in the kitchen and the front of the house. With a more modest menu, Smokey Bones’ servers have less to remember and can focus their efforts on making a personal connection with the guest about their favorites.

Future Roadmap

Innovation is a huge driver of Smokey Bones’ growth, particularly as guest preferences continue to shift. Hal and his team are looking to stay ahead of the competition by meeting customers’ expectations, meeting them “anytime, anywhere,” and delivering notable experiences. Over the past three years, the brand’s off-premises platform has grown to over 30% of its business. In the future, Smokey Bones’ focus is to appeal to a broader audience and amplify its catering program using its virtual brands. Over the next decade, Hal expects the brand to be seen as an industry leader in hospitality and growth.

About Smokey Bones

In the summer of 1999, the culinary world was forever changed when Darden Restaurants, Inc. introduced the very first Smokey Bones restaurant in the vibrant city of Orlando, Florida. This moment marked the inception of a brand that has since become synonymous with a singular ethos: “Meat is What We Do.”

Smokey Bones was born out of a vision to provide guests with a warm and welcoming atmosphere where they can enjoy expertly crafted barbecue cuisine made onsite by its smokers, as well as other premium proteins. The brand is celebrated for its award-winning ribs, hand-pulled pork, smoked chicken wings, and creative cocktails.

Mahendra Nath Kondla: Helping Organizations Elevate Sales Productivity

Established in 2009, TekCommands aspires to elevate sales productivity for B2B businesses globally. Through its dedication and commitment, the company has built great relationships with leading corporations, solidifying its position as a trusted partner in the industry.

At the heart of TekCommands’ approach lies a strong emphasis on high-end business solutions that effectively harness the power of both manpower and technology. By blending these two key components, the company provides comprehensive and tailored services that cater to the diverse needs of its clients.

The organization offers a broad range of business services including Document Unitization, Document Coding, Data Management, Search Engine Optimization (SEO), Website Development, E-Commerce Solutions, and much more under one roof.

IT Staffing Solutions

For over a decade, TekCommands has established itself as a specialist in helping IT leaders in their quest to attract, evaluate, and hire exceptional IT professionals. TekCommands take charge of the essential groundwork, saving its clients from the pitfalls of no-show hires, low-quality candidates, and high turnover rates. The organization offers unmatched access to a top-tier IT talent pool, ensuring its client organizations have access to the skilled professionals required to successfully work on their projects. TekCommands assists its clients in building high-performing delivery teams both in the United States and India, streamlining the hiring process and eliminating any associated headaches through its IT Staffing Services.

What distinguishesTekCommands from its competition is its commitment to excellence in several key areas. Firstly, TekCommands scans the best candidates and ensures its clients have access to top-notch professionals who can meet their project requirements. Additionally, the firm has made the onboarding process seamless and efficient, allowing new hires to quickly integrate into client organizations and contribute to their success.

Furthermore, TekCommands fosters a high-performance culture, ensuring that the professionals it places are driven, motivated, and capable of delivering exceptional results. TekCommands also offers a replacement guarantee if the hired candidate fails to meet expectations. In terms of billing rates, TekCommands ensures fairness and transparency, offering competitive rates that align with the value and quality of the services provided. Through its IT Staffing Services, TekCommands not only saves clients time and effort but also delivers a superior experience that surpasses industry standards.

Providing Best-in-Class Client Support

TekCommands is specialized in providing client support in Implementation, Development, Integration, App Development, Data Migration, AppExchange, Lightening Component, and Support & Maintenance.

The IT firm offers business process consulting and development services through the Salesforce Platform and its comprehensive offerings. Its skilled and experienced team conducts a strategic assessment of clients’ requirements and implements their business processes.

Mahendra says that TekCommands does not believe in ‘One size fits all approaches’. “Our experts take calls from the clients and focus on their pain points and requirements. Based on that, we provide the customized solution that is best suited for that organization. Customer satisfaction and long-term relationships with them keep us ahead of other service providers,” he states.

The Steadfast Leader

Mahendra Nath Kondla is the founder and President of TekCommands. A software engineer by profession, Mahendra has been at the forefront of TekCommands driving its mission to deliver the best-in-class IT solutions and services to customers worldwide.

Mahendra’s educational background includes a Master’s Degree in Computer Applications from Madras University, India, and an MBA from Srikrishna Devaraya University in Andhra Pradesh, India. He also holds Bachelor’s degree in Commerce(B.Com) and law (LLB).

After completing his education, Mahendra joined the corporate world, working as a Software Engineer, and he witnessed the challenges faced by businesses in implementing efficient and scalable IT solutions. So, he decided to bridge the gap between technology and business needs and established TekCommands.

Once incepted, TekCommands rapidly gained recognition for its laser focus on customer satisfaction and innovative solutions. Under Mahendra’s steadfast leadership, the company flourished and established itself as a key player in the ever-competitive IT market.

Tackling Challenges

Mahendra believes that while the idea of establishing a company and creating job opportunities may seem appealing to others, the reality of running a business is something different. Being an entrepreneur and working for oneself can be accompanied by a lack of security and a sense of loneliness, frustration, and challenges.

Starting a business often entails facing numerous obstacles and uncertainties, and the early stages can be particularly demanding. So, Mahendra feels it is ubiquitous for entrepreneurs to encounter doubts, setbacks, and moments of solitude as they navigate the uncharted territory of building and scaling their own ventures.

“For me, the biggest challenge was hiring; people you recruit as employees have a huge impact on your start-up’s success. one negative employee can quickly damage the team, which directly affects productivity, and then it’s hard to fire someone, but having the wrong people in your start-up can be very disruptive,”- Mahendra remembers. “So my suggestion would be, for the first person you are planning to hire, spend time making sure you find the right person and create clear and open communication channels, so you understand their strengths and weaknesses, and then they will help you to create a good team. I did the same to overcome this hurdle.”

Mahendra firmly believes that the CRM industry is presently facing a challenge in finding and recruiting top CRM talent. So, TekCommands has adopted an innovative strategic approach to attract and retain highly skilled professionals in the field. The organization places a strong emphasis on understanding the evolving needs and preferences of rising and experienced CRM professionals. It recognizes that not all employees prefer the traditional commute and offers options that align with the preferences of high-caliber CRM professionals seeking greater freedom in their work and lifestyle choices.

Additionally, TekCommands distinguishes itself from competitors by prioritizing talent development and upskilling. Unlike most other businesses, TekCommands places significant emphasis on investing in its workforce. This commitment enables its team members to continuously learn and grow their skills, empowering them to handle complex CRM projects with minimal assistance.

A Leader that Knows the Way

With nearly two decades of experience in the industry, Mahendra stands tall as the President of TekCommands. This experience is a comprehensive blend of professional servicing to large enterprises and a technocrat putting his best foot forward in introducing a state-of-the-art service acceleration platform to the business world.

As the President, Mahendra is perceptive and strategic. He ensures the advance planning of resources on a daily basis. In addition, a President needs to ensure all resources are working towards the ultimate goal. Mahendra is never reluctant to make tough decisions, so as to eliminate distractions or deterrents from the organizational goals.

Basant Sharma: Driving Growth and Innovation with Detroit Engineered Products

Meet Basant Sharma, the Vice President of Detroit Engineered Products (DEP), an engineering solutions and product development company established in 1998 in Troy, Michigan, USA. As the Vice President of DEP, Basant has played an instrumental role in driving the organization’s significant growth over the past 18 years by expanding its engineering services in the U.S. and Indian markets.

Basant graduated in 1995 from the then-MNREC (now MNNIT), Allahabad, in mechanical engineering. He was also a part of the Mahindra R&D team for more than three years and contributed to several Mahindra products, including one of the best-selling SUVs, the Scorpio. Later, he joined a consulting service-based firm for over five years and got deputed to the US. In 2005, Basant started his journey at DEP, and since then, he has been part of this growing organization.

Joining DEP

Many engineers possess an inherent curiosity and a profound passion for understanding the inner workings of things as well as for discovering innovative solutions to overcome challenges. They are driven by the desire to make a meaningful difference by developing novel products or improving existing ones. In sync with this indomitable spirit, Basant’s unwavering motivation guided him towards embracing the role of Vice President at DEP.

“I firmly believe that by being a part of this venture, I can actively contribute to the advancement of technology and engineering solutions that have the potential to benefit society as a whole. As Vice President, I intend to leverage my expertise, experience, and leadership skills to drive the development of new technologies that address pressing societal needs. By fostering a culture of innovation and collaboration within the organization, I aim to lead teams towards the creation of cutting-edge products that not only meet customer requirements but also have a positive impact on our communities and the world,” asserts Basant.

Basant’s aspiration to contribute to the betterment of our society through technological advancements and engineering solutions has been a driving force in his decision to join DEP. As the Vice President of the company, Basant is dedicated to leading by example, cultivating innovation, and spearheading the development of transformative products that will have a positive and lasting impact on our society.

“As a business leader at DEP, I am incredibly passionate about driving innovation and transforming the product development process for our clients. Seeing our clients achieve success through our customized solutions and services is what motivates me every day. Moreover, DEP’s focus on engineering and technologies further ignites my passion for this industry. It is a privilege to lead and work alongside a team that is dedicated to revolutionizing the way we approach product development,” states Basant.

Key Highlights

Basant believes there are several key highlights that have fostered his growth. Firstly, Basant’s efforts have always been geared towards aligning all activities with the overarching vision of the organisation that he has implemented.

Secondly, Basant’s steadfast commitment to continuous learning and adaptability allows him to proactively tackle the ever-changing challenges of the market. By remaining at the forefront of industry trends, he positions himself to offer innovative and forward-thinking solutions to clients, fostering their sustained satisfaction.

Thirdly, Basant firmly believes that unlocking the power of innovation is paramount to overcoming the obstacles that businesses encounter. By fearlessly exploring uncharted territories and challenging the status quo, DEP can forge new paths and devise effective solutions that transcend conventional limits.

Lastly, Basant’s growth as an influential business leader has been profoundly influenced by his emphasis on cultivating a robust team of leaders. By empowering and nurturing the growth of his team members, Basant fosters a culture of excellence that reverberates throughout the organization, ultimately ensuring the collective success of DEP.

“Looking back on my journey, I feel a sense of satisfaction for the significant contribution I have made to the growth of the company. However, I also recognize that this is a work in progress, with each day bringing new learning and new challenges. Overall, it has been a challenging and rewarding journey that has taught me a great deal about business leadership and innovation,” he states.

Helping clients with innovative technologies and advanced services

Detroit Engineered Products works with its clients to provide innovative technologies and advanced services, a unique combination that is very rare to find among its competitors.

On the technological front, DEP offers several advanced software tools and techniques to its clients to help them efficiently design their products faster, more efficiently, and more cost-effectively by utilizing its proprietary morphing, concept building, parameterization, and optimization techniques.

On advanced services, DEP helps clients by combining ideas to build actual products that meet their needs. For example, DEP helped one of its customers build a driverless, autonomous tram from scratch. It developed an aftermarket drone armed with radar and sensor technologies to help aircraft avoid birdstrikes. DEP also developed its e-scooter from concept to prototype and its own engine ion sensing technology to reduce emissions and improve fuel economy.

Navigating the Pandemic

As the Vice President of DEP, Basant recognizes the fact that the COVID-19 pandemic has presented significant challenges for many companies operating in the same industry. Adapting swiftly to the changing landscape, DEP confronted the formidable task of seamlessly transitioning to a remote work environment, all while ensuring that its service quality remained uncompromised, and its valued clients continued to experience utmost satisfaction.

DEP’s team overcame this challenge by leveraging several digital tools and cloud-based solutions and maintaining constant communication with its clients. Basant and his team have also implemented numerous safety measures and protocols for those working in the office and production areas to ensure the safety and well-being of DEP’s employees.

“As we navigate through these unprecedented times, our primary focus is to ensure our clients continue to receive the best-in-class products, processes, and services while safeguarding the health and safety of our team members. We remain optimistic and committed to delivering exceptional results for our clients while adapting to the ever-evolving business landscape,” asserts Basant.

Adapting to the Industrial Revolution

Presently, DEP is working on adapting to the ever-evolving industrial revolution while strategically planning a course for the next 5–10 years. The paramount aim of DEP revolves around integrating innovation into its services and technology to sustain a competitive advantage. This pursuit entails vigilant scrutiny of market trends and substantial allocations in research and development, enabling the development of cutting-edge solutions that adeptly address the evolving requirements of its esteemed clientele.

DEP’s focus revolves around the realm of electrification, where the firm has diligently implemented a meticulously crafted strategy for product development. This astute approach has yielded a remarkable 35% growth improvement.

Anchored by three key pillars, DEP’s strategy encompasses several crucial aspects. Firstly, a distinct emphasis is placed on all aspects pertaining to electric vehicles (EVs), highlighting their significance within DEP’s operations. Secondly, the integration of digital twin technology enables the creation of practical digital replicas that can be readily utilized. Lastly, DEP has successfully integrated an electrification module into their MeshWorks software, resulting in a substantial reduction of 30–40% in processing time. In addition to its endeavours in electrification, DEP actively engages in the realms of manufacturing automation and advanced driver assistance systems (ADAS), further bolstering its multifaceted pursuits.

Defining Success

Under Basant’s leadership, DEP places utmost importance on three key areas: customer satisfaction, employee recognition, and the integration of innovative technology to effectively meet the dynamic demands of the market. DEP’s overarching goal is to assist industries in swiftly launching their products with optimal efficiency. By amalgamating state-of-the-art technologies with its comprehensive suite of services and nurturing a culture of innovation, DEP presents a distinctive value proposition that distinguishes it from competitors.

Additionally, DEP strives for long-term customer relationships and the ability to adapt to changing market demands, such as the migration from IC to EV.

DEP has made significant investments in the domain of manufacturing automation, recognizing its potential to bring about a revolutionary transformation in its operations and elevate productivity levels. By harnessing cutting-edge technologies and implementing streamlined processes, DEP is steadfastly committed to optimizing efficiency and reducing the occurrence of human errors within its manufacturing procedures.

From a broader perspective, DEP exhibits a strong emphasis on the Indian talent market, with a particular focus on local talent acquisition. The abundance of skilled professionals and technical expertise in India renders it an ideal destination for sourcing individuals who possess the requisite skills to contribute to DEP’s growth. By tapping into the local talent market, DEP aims to construct a diverse and high-performing team that possesses an inherent understanding of the local business landscape and can effectively cater to the specific requirements of its esteemed clientele.

Step into the future

DEP has already announced its next phase of expansion, including the establishment of state-of-the-art research and development facilities and satellite offices in Mysuru, Coimbatore, and Tirupati. This strategic initiative demonstrates the unwavering commitment of DEP to advance its mission and foster growth in key regions. By expanding its presence strategically, DEP aims to bolster its capabilities, foster innovation, and provide enhanced support to key areas, solidifying its position as a progressive and influential player in the industry.

Sophia Thurston: Exhibiting Excellence

Mrs. Sophia Thurston joined CFAL in 2008 as the Vice President of Pension Administration and Operations, with nearly two decades of experience in financial services. Mrs. Thurston supports the company’s strategic goals, ensuring the growth and day-to-day functioning that promotes the well-being of its clients and employees. Mrs. Thurston is deeply invested in fortifying client relationships and driving operational efficiency through cutting-edge processes and technology. In her capacity, she collaborates closely with existing and prospective pension clients, showcasing how CFAL can exceed their financial and retirement expectations.

Prior to joining CFAL, Mrs. Thurston held the position of Operations Manager at a prominent private bank, where she amassed a versatile skill set spanning Funds Transfer, Securities and Custody, and Documentation. Her leadership extended to overseeing critical areas such as Fund Accounting, Investor Relations, Financial Services, and Corporate Services at a Mutual Fund Company. She also served as a Senior Auditor at one of The Bahamas’ top accounting firms.

Mrs. Thurston is a member of the Bahamas Institute of Chartered Accountants and a former Massachusetts Society of Certified Public Accountants member. Sophia earned her Master of Business Administration at the University of Phoenix Arizona in Human Resource Management, her Bachelor of Business Administration at Acadia University, Nova Scotia, Canada, and her Associate Degree at The College of the Bahamas (currently the University of the Bahamas).

About CFAL

CFAL is entrusted with safeguarding and overseeing a substantial portfolio, surpassing $2 billion in assets under its expert management and administration. The company is a trusted advisor to a diverse clientele comprising individuals and institutions, both within the country and across international borders. CFAL’s comprehensive suite of services encompasses pension management, brokerage, and investment management accounts.

On the other hand, CFAL Securities Ltd., a subsidiary of CFAL, specializes in a wide range of offerings. These include domestic and international brokerage services, facilitating seamless trading in various markets. Additionally, CFAL Securities Ltd. takes pride in its market-making capabilities, ensuring liquidity and efficient transactions. The subsidiary also extends corporate advisory services, providing valuable guidance to businesses in need.

“Our key differentiators are our exceptional service, research-based approach, and structured yet flexible strategy. Our diverse financial products and choices help clients explore their options to create a plan that fits their unique needs and helps them meet their financial goals – retirement, planning for their children’s college education, funds, or brokerage services,“- states Mrs. Thurston.

Tackling Challenges

Mrs. Thurston believes that the absence of Pension Legislation in the Bahamas has contributed to a noticeable deficiency in retirement savings among individuals. Acknowledging this pressing challenge, Mrs. Thurston, alongside her team at CFAL, has undertaken a series of proactive measures to tackle the issue head-on. Their primary focus is educating Bahamians about the crucial importance of savings, utilizing multiple platforms to reach a wider audience.

One key initiative that Mrs. Thurston noted that our team has organized is a weekly podcast. Through this accessible and informative medium, they can disseminate valuable insights, practical tips, and relevant knowledge to listeners, emphasizing the significance of saving for retirement.

Furthermore, CFAL organizes engaging seminars as interactive forums for sharing expertise and fostering financial literacy. These seminars provide a platform for Bahamians to actively participate in discussions, ask questions, and understand the benefits and long-term implications of building a robust savings plan.

Driven by their commitment to empowering individuals and addressing the low retirement savings in the Bahamas, Mrs. Thurston and CFAL continue to prioritize these educational endeavors. By raising awareness and imparting valuable financial knowledge, they aim to equip Bahamians with the necessary tools and insights to make informed decisions and secure a more financially secure future.

Synchronizing with the Latest Developments

Mrs. Thurston noted that CFAL distinguishes itself from competitors by utilizing its proprietary technology, a key differentiator and a source of its strong competitive advantage. This advanced technology empowers CFAL to deliver exceptional services and solutions to its clients, setting it apart in the market.

To ensure that its team remains at the forefront of industry knowledge, CFAL emphasizes the importance of continuous learning and development. Its team members actively engage in training programs, pursue advanced degrees, and acquire relevant certifications. By investing in their professional growth, CFAL equips its team with the latest industry insights and best practices, which benefits its clients to a large extent.

Mission and Vision

At the heart of CFAL’s mission is the commitment to building a culture of service excellence that fosters unwavering customer loyalty. By actively listening to its customers, anticipating their needs, and consistently surpassing their expectations, CFAL aims to cultivate strong and enduring relationships.

Recognizing the value of collaboration and teamwork, CFAL encourages a sense of collective ownership in achieving organizational goals. Through ongoing development and inspiration, CFAL strives to empower its employees, cultivating a highly skilled, motivated, and dedicated workforce.

Central to CFAL’s approach is providing opportunities for personal growth and advancement. The company believes in investing in its employees, offering avenues for professional development while recognizing and rewarding individual and team success.

By upholding its commitment to service excellence, fostering a culture of mutual respect and shared responsibility, and prioritizing employee development, CFAL seeks to create a thriving organizational culture. In doing so, it aims to exceed customer expectations, cultivate loyalty, and drive its mission forward with a steadfast focus on customer satisfaction.

María José Espona: Exhibiting Excellence

PrimeView Magazine publishes everything that is happening in the world of business. Our extensive coverage features exceptional data-driven organizations and outstanding leaders breaking new ground and shaping the industry’s future. Through our special lists and nominations, we introduce you to these visionary trailblazers driving innovation and progress in the world of business. Our team works tirelessly throughout the year to bring you the most cutting-edge trends and game-changing developments in this rapidly evolving field. We are proud to showcase the exceptional accomplishments of these thought leaders and trailblazers, whose pioneering work is making a profound impact in their respective areas.

Prime View’s prestigious “The 10 Most Innovative Leaders to Watch in 2023” initiative highlights exceptional leaders worldwide. This esteemed platform provides a global stage for these visionary leaders to showcase their remarkable achievements, share their unique insights, and discuss their goals and aspirations for the future. Through this initiative, we recognize the outstanding contributions of these trailblazers, showcasing their impressive track record of success and the challenges they have overcome along the way. With a focus on innovation and forward-thinking, we honor these remarkable leaders, providing them with a platform to inspire and motivate others to push the boundaries and achieve greatness.

María José Espona has always been passionate about knowledge and its application to real-world issues. Her fascination with science and technology and her strong sense of social responsibility led her to set up ArgIQ, Argentina Information Quality, a non-profit organization based in Buenos Aires, that advocates for the use of information quality methodology in Spanish-speaking nations. Through her leadership, the organization has gained recognition both locally and internationally, earning her the Leadership Award from the prestigious MIT IQ Program in 2010.

Espona’s extensive research on weapons of mass destruction, particularly biological weapons, has also gained her acclaim in the academic community. In 2019, she received a doctorate in criminology from the University of Granada, Spain. Before this, she earned a master’s degree in terrorism studies from UNIR, Spain, which further fuelled her interest in criminology and criminal justice. Her diverse academic background also includes a degree in Biology from Argentina’s University of Buenos Aires. Presently, she is working on a master’s course on university education from the Buenos Aires University.

The Educator

But it wasn’t just her research that had garnered attention. Espona is also a respected educator, teaching graduate courses at various Argentine universities, including the Defense University. Her dedication to educating professionals in intelligence government agencies has earned her the Best Paper Award at the 32nd ISECON in Orlando, USA, in 2015. Her innovative teaching methods also earned her an Iberoamerican recognition for educational excellence and a mention for student excellence from Education 21 in Miami, USA, in 2016.

Espona’s commitment to education and innovation has also been recognized by CorporateLiveWire in 2021/22, who awarded her the title of Most innovative short course provider. In addition, she has been included in the 2022 list of Global Data – Power Women by CDO Magazine and the 2022 list of Leading Academic Data Leaders, cementing her reputation as a global leader in data governance and biological weapons research.

Focused on Delivering High-Quality Courses

María’s primary focus is to continue delivering high-quality courses on information science at various academic institutions, both in Argentina and abroad, catering to English and Spanish-speaking audiences. Additionally, she is committed to running the NGO, ArgIQ and utilizing its website (www.argiq.com.ar) as a platform to host these courses. Furthermore, María’s passion for research will continue to drive her work as she investigates the impact of information quality on decision-making processes in infectious diseases and chemical and biological weapons. Through these efforts, María hopes to make meaningful contributions to the field of information science and equip individuals with the knowledge and tools necessary to make informed decisions in these critical areas.