UAE Leaders Profile

Ali Zaidi: An Ardent and Compassionate New-Age Problem Solver at Revolutionizing the Healthcare Insurance Industry with Aafiya

Established in 2013, Steered by an expert professional, Ali Zaidi, General Manager, Aafiya is a specialized integrated service provider for healthcare management. Bearing the name which stands for “good health”, Aafiya was started with the mission to facilitate comprehensive health insurance services of high-quality standards to all the sectors of the population.

While the stakeholders were considering making health insurance mandatory in UAE, it was vital to support the insurance companies to manage and facilitate a smooth claim process and take care of entire operations- That’s when Aafiya came into the picture to provide comprehensive health insurance services.

Health Insurance became mandatory in 2014 and Aafiya came next year. It is the hub that connects insurance companies, policyholders, and health care providers. While it has a basic role to work as an administrator, it understands the need to facilitate cashless service at the time of medical necessity.

The team is committed to patient safety and emerges as a trustworthy healthcare facilitator in the region. In a very short period, it has carved its niche in the third-party administrator (TPA) sector and has been recognized as a specialized integrated service provider for healthcare management.

LEADING WITH TECHNOLOGY

Machine Learning can review large volumes of data and discover specific trends without any human intervention. For instance, a human can process 200-300 claims but when it comes to ML it can scale up to 10,000 claims per day
Through its algorithms, Machine Learning technology gains experience and keeps improving in its accuracy and efficiency. Currently, the accuracy of the data ranges between 30-40%, however, with the incorporation of ML the accuracy can range from 92-95%.
Lastly, it helps reduce operational costs.

In this way, Aafiya aims at providing faster, better, tailor-made, and data-driven services to its clients which includes Insurance Companies as well as the insured members

HARNESSING THE FULL POTENTIAL OF DIGITALIZATION

The rising need and importance of AI make it pretty clear that the need for digitalization and AI go hand in hand. In recent years global insurance has seen the rising importance of technology across the supply chain of Insurance. This has more commonly been referred to as insurance, this trend provides for both threats to and opportunities for incumbents and newcomers alike.

Technology and new data sources are changing the economy and society fundamentally, and promise to transform the insurance industry as well. Digitalization is changing the role of insurance, from pure risk protection towards predicting and preventing risks. The risks insurers cover and the ways they underwrite, distribute, and manage claims are also changing. Hence, there is a need to keep abreast with these demanding times and changes around the world to provide services more efficiently. Aafiya aims at developing its internal software with further advanced technologies being used around the world for minimizing risks, controlling losses at the same time providing quick and efficient services to the insured members.

THE “SECRET SAUCE” BEHIND SUCCESS

“Nothing worthwhile comes easy, continuous hard work is the only way to get results that last”- Steve Jobs

Success for Ali Zaidi combines efforts of helping the company to achieve its larger goals and enhancing employee engagement and spurring their commitment to greater growth. He believes hard work is the most important aspect of becoming successful.

Without being willing to work hard and put everything into what you are doing, success is nearly impossible. As a leader, Mr Zaidi wants his team to feel capable of achieving their goals as well as the company’s objective, so he can make it a priority to personally help them meet their individualized milestones.

THE BIGGEST FAILURES & LEARNING

“I would not term it as a failure, however, there were several obstacles and challenges which I have faced throughout my professional journey. It’s the time and passion for your work that helps you resolve problems. With all the years of experience, I have learned to always be prepared for obstacles and always have an alternate plan in place in case the first plan fails“, Ali Zaidi proudly shared, recollecting his early day’s hurdles and learning from them.

INNOVATIONS ON THE WAY

Ali Zaidi aims to make Aafiya a globally recognized brand, his step towards the same is complete digitalization of all processes happening in and around the organization. His long-term vision is to make Aafiya a global brand in healthcare management and he believes innovation is the key to achieving this goal. For sustainable growth and creating a niche in the market, Mr. Zaidi would want Aafiya to become the market leader in terms of achieving the following.

FROM THE VISIONARY’S DESK

The Best Advice Ever Received

“I recently met someone at an award ceremony, while we were having a general conversation, he said something that touched my heart, he said, “if things happened according to your wish, it’s good, but it doesn’t, it’s even better because if the plan is not as per you, it’s as per the divine force and he will always think good about you, so believe in it”, shared Mr Zaidi.

Leadership Style & Skills

“If your actions inspire others to dream more, learn more, do more, and become more, you are a leader.” – John Quincy Adams.

While sharing his thoughts on leadership, Mr Zaidi said “A leader is a leader when has a supportive team. For me, leadership skills would be keeping complete transparency and letting my colleagues easily approach me without any hesitation. By truly believing and trying to action this quote.”

THE GREATEST ACCOMPLISHMENTS

Ali Zaidi’s greatest accomplishment would be building and growing Aafiya from a mere start-up to making it amongst the top 5 TPA’s in highly competitive marketing. The second would be, conceptualizing Dahab, premium membership for our privileged clients.

THE FUTURE ROADMAP OF AAFIYA

An important factor around which most of Aafiya’s service delivery options are focused is technology. The effectiveness of technologically advanced solutions through digital means increases due to their far-reaching impact on the users. There has been a hype around the term, ‘Machine Learning’ with Insurers turning to ML as it helps in predicting customers’ needs and helps companies to make better decisions.

Ahead of its time, Aafiya has decided as a part of its strategic plan for the year 2021 to invest and develop in Machine Learning technology – it’s a powerful tool that holds the potential to revolutionize the entire gamut of business. It is the first one in the TPA industry to implement ML in these services.

FATIMA AL SHIRAWI: TEAM MOTIVATION DURING CRISES

When the question of what color is comes to your mind, millions of definitions arise, Color psychology is one of the most important sciences that started gain presence in the corporate world since late 1980’s. I founded my company in 2008 to simply the understanding of Color Theory and how to use it to our advantage in our day to day lives.

The Gracious F is the leading color solutions consultancy in GCC, dedicated to assisting people and organizations in benefitting through the power of Color Science and Psychology, based in Dubai, it has assisted a variety of individuals and businesses and holds a Portfolio of national and international organizations.

Successfully combining color psychology in all spectrums of individual re-branding and self-development, to businesses that are looking to enhance their awareness and strategy through color solutions in branding & marketing, Luxury Retail training, PR, Workshops, or residential and corporate interior design.

My core values are focused around ,Empowering women to be educated and to be their best self individually and professionally, serve the community and support local and youth talent, Learning every day, developing and helping my team to grow and exceed in their individual and professional lives.

Color psychology does not only help organizations in increasing their revenues, but also their teams Strengths and weaknesses, the color theory allows us to understand core personality of individuals, through the four-color groups which are used for personality profiling. With the know-how of which personality group your team members belong to, leaders can communicate with their team in their language and use their personality know how tools to enhance their productivity and efficiency. The knowledge of which color personality groups my teams belong to has been a crucial benefit for me as a leader and entrepreneurs to be able to take care of their mental wellbeing and motivation, during these difficult times with a uncertainty within all their surroundings.

Mostly all companies and leaders are currently facing lack of motivation, anxiety, depression, and There are tips which I would like share with all entrepreneurs in how to focus on team wellbeing and motivation

Use of the primary psychology on daily bases to create balance, red for Strength, Yellow for creativity, Blue for focus and Green for Balance
Train your team to take one hour per day to do something that makes them happy for themselves
Cleary communicate your expectations as a leader in these difficult times and give them more realistic goals to achieve during this time to avoid mental exhaustion
Take advantage as leaders to take this time in re-structuring departments that need more attention, research within your industry, and find new ways of achieving revenues in the new era.
When it comes to working remotely, this challenge for employee and for the employer, have certain colours around your desk space or whenever you are sitting to work from to maintain efficiency and motivation. Main three colors are: Red, Yellow & Blue.

TechnoPilot: Provides a Secure Operating Environment and Top Notch Network Security Services

According to Stratistics MRC, the Global Information Security Consulting market was estimated at $15.89 billion in 2016 and is expected to reach $30.11 billion by 2022 growing at a CAGR of 11.2 percent from 2016 to 2022. Massive cyber security breaches have become almost a commonplace, regularly grabbing headlines that alarm consumers and leaders. But for all of the attention such incidents have attracted in recent years, many organizations worldwide still struggle to comprehend and manage emerging cyber risks in an increasingly complex digital society. Increasing network attacks and growing complexity in network infrastructure are the key factors driving the Information Security Consulting market growth. Headquartered in Kochi, TechnoPilot specialises in harnessing the best of frontier technology to give Company a secure operating environment and Top Notch Network Security by not just strategic fire fighting but by using advanced techniques like Elliptic Curve Cryptography, Nanotechnology, Quantum Physics, Visualisation & The Law of Attraction.

TechnoPilot strives to impact a worldwide integration of frontier Technology, Security of communication resources, the right coaching and holistic healing for all businesses. “TechnoPilot is the only company in the world which provides an umbrella of services that include Top notch network security, Business success coaching as well as Energy healing services which is the backbone of our trademarked Divine Grid Healing. These are all the business essentials for any business to grow, to make profit and in brand-building. As a Business Coach, we ensure clarity in your business goals and objectives and help you to develop skills and acquire the resources needed to operate a successful enterprise. This starts with the basic Company Logo Design, which should harness energies and bring in revenue 24X7. An economical Elliptic Curve Scalar Multiplication algorithmic rule appropriate for Wireless Network , Cryptography for Wireless sensing element Networks & use of Scalar Energy implement immoderate secure networked system as well their operators, are also being developed at our R&D labs. These make our company a niche operator in the global arena. Further TechnoPilot is specialised in proactive threat protection and develop software that reacts immediately to new and emerging threats and protects users in real time,” says Dr RK Thomas, Founder, TechnoPilot.

The intellect behind creating a better place for the world

TechnoPilot was established by Dr RK Thomas, a highly commended former Naval Commander who has spent his lifetime in the pursuit of frontier technology. An avid aviator, he was educated from the best of institutions in the world over including Stanford University USA, Kent State University USA & IIT Delhi. He has obtained Doctorate/ undertaken pioneering research, in the niche areas of Computer Science, Network Security and Alternative Medicine with a Fellowship in Corporate Social Responsibility from New York. Dr RK Thomas has a unique distinction in conceptualizing and developing niche projects in the Indian Navy including Naval Intranet in 1998, Navy wide enterprise E-Learning in 2004 , Malware Analysis Lab in 2008, securing Naval networks and in TEMPEST. The intellect has also worked at the highest echelons in Network security in India including with the NSA, DRDO and securely hardening the communication backbone infrastructure. He has been a Gold Medallist in every course undertaken to date and has obtained certifications in CSR, Computer Science, Aerospace, Mechanical & Marine Engineering, Management, HR, IT Security, Resource Management, Project Management, Production & Operations Management, Six Sigma, Cryptography, Cloud Computing, Benchmarking, Business Success Coaching and more than 15 Healing / Wellness modalities. Dr RK Thomas has also been awarded as Emerging Technology Initiative at FINNOVEX – The Summit for Global Innovation & Excellence at Dubai , UAE , March 2019 for superlative performance.

Incepted in the year 2013, TechnoPilot has clientele from across the world such as UAE, Kuwait, Mozambique, Germany, USA, UK, Canada, Russia, Singapore, Puerto Rico and Alaska. TechnoPilot provides services all over the world and distance is no barrier when compared to the genuine intent of organisations and individuals to strive for success and well- being. Brick and Mortar offices are also being setup world over in a phased manner as per synergised expansion plan. The firm has an existing clientele of over 3000 satisfied and happy clients from individuals to large businesses. “Treat people with respect and they’ll return the favour to your company. It’s important for a company to be a family: that people feel as if they’re a part of the company and the company is like a family to them’. Comfort-ability is the worst friend for a successful business to have, so steer clear of it and try to put some effort into every task we do and every objective we pursue. If are able to make each day of work exciting and thrilling, then there will be no one to hold us back. We have the best consultants in the world working for us in the niche areas of our work. The work ethos in any area of our expertise will spill of perfect harmony, professional excellence and empathy. Every person at TechnoPilot knows and practices that it is important to give to society much more than what we take from it. Profit Making is hence not central to our business plan,” added Dr RK Thomas.

The IT Security firm has achieved various awards, achievements and recognitions. The organization has been recognized with Excellence in Encryption award at FINSEC – The Banking Security Summit at Dubai, UAE, March 2018, TechnoPilot has also bagged the Health Excellence Award from the Indian Board of Alternative Medicines in 2013. Further TechnoPilot has also been featured in magazine articles for Best in Country Media Survey Awards. Sphere-headed firm, within 5 years of inception, to feature in list of “50 Fastest Growing CEOs in India – 2017”, “25 most Valuable CEOs in India” in 2018, “10 Best Security Companies 2018”, Winner of “Company of the Year – Energy Healing – 2017”, Annual Roll of Honour in 20 most promising “Cyber Security Solution Providers” in leading globally published prominent magazines.

The firm with a confident outlook aspires to increase its clientele and geographical expansion in the near future. “Presently we are working on frontier technology of the future in the field of quantum physics, a few projects of which are already implemented. These have been enormously successful and looking to disruptively changing the phase of society to that of success, well being and positive transformation. We see opportunities in both the consumer and enterprise segment. We are focusing on strengthening our channel ecosystem and increasing our presence in India across tier 2 and tier 3 cities. By 2020, we would like to be present in all channels of distribution in order to reach out to potential customers and provide flexibility in licensing by partnering with Managed Service Providers.